QB Tax Advisor Accounting

QB Tax Advisor

QuickBooks is a powerful accounting software that has revolutionized the way businesses manage their finances. It offers a wide range of features, including payroll management, which streamlines the process of paying employees and handling taxes. However, even the best software can encounter issues, and one such problem is QuickBooks error PS101, which occurs when downloading payroll updates.

What Causes Error PS101?

Error PS101 typically arises when QuickBooks encounters difficulties while attempting to download the latest payroll tax table updates. This can happen for several reasons, such as:

  1. Outdated QuickBooks software: Using an older version of QuickBooks that is no longer supported can lead to compatibility issues and hinder the successful download of payroll updates.
  2. Incorrect system date and time settings: QuickBooks relies on accurate date and time settings to ensure smooth operation. If your computer’s date and time are incorrect, it can trigger error PS101.
  3. Firewall or antivirus software blocking QuickBooks: Overly restrictive firewall or antivirus settings can prevent QuickBooks from accessing the internet, which is necessary for downloading payroll updates.
  4. Corrupted or damaged QuickBooks files: Over time, QuickBooks files can become corrupted or damaged due to various factors, such as improper shutdown or system crashes. These issues can contribute to the occurrence of error PS101.

Step-by-Step Solution to Resolve Error PS101

Don’t let error PS101 hinder your payroll management process. Follow these simple steps to get back on track and ensure your payroll updates are downloaded successfully:

Step 1: Verify and Update QuickBooks

The first step in resolving error PS101 is to ensure that you are using the latest version of QuickBooks. Outdated software can cause compatibility issues and prevent payroll updates from downloading correctly. Here’s how to check and update your QuickBooks:

  1. Open QuickBooks and navigate to the “Help” menu.
  2. Select “Update QuickBooks” from the dropdown menu.
  3. In the QuickBooks Update window, click on the “Update Now” button to begin the process of downloading and installing the latest updates.
  4. Follow the on-screen instructions to complete the update process.

Step 2: Check and Adjust Date and Time Settings

Incorrect system date and time settings can be a culprit behind error PS101. To ensure your computer’s date and time are set correctly, follow these steps:

  1. Right-click on the Windows clock located in the taskbar.
  2. Select “Adjust date/time” from the context menu.
  3. In the Date & Time settings window, verify that the date, time, and time zone are accurate.
  4. If necessary, make adjustments and click “OK” to save the changes.

Step 3: Configure Firewall and Antivirus Settings

Firewall and antivirus software are essential for protecting your computer from security threats. However, sometimes their settings can be too restrictive, blocking QuickBooks from accessing the internet and preventing payroll updates. To configure your firewall and antivirus settings:

  1. Open your firewall settings and locate the list of allowed programs.
  2. Add QuickBooks to the list of allowed programs to ensure it can access the internet.
  3. Check your antivirus software settings and whitelist QuickBooks to prevent it from being blocked.

Step 4: Repair Damaged QuickBooks Files

Corrupted or damaged QuickBooks files can contribute to the occurrence of error PS101. To repair these files, you can use the QuickBooks File Doctor tool. Here’s how:

  1. Download the QuickBooks Tool Hub from the official Intuit website.
  2. Install and run the Tool Hub on your computer.
  3. Click on the “Company File Issues” tab in the Tool Hub.
  4. Select “Run QuickBooks File Doctor” and follow the on-screen instructions to repair any damaged files.

Step 5: Download Payroll Updates

With the previous steps completed, you are now ready to download the payroll updates:

  1. Open QuickBooks and go to the “Employees” menu.
  2. Select “Get Payroll Updates” from the dropdown menu.
  3. Follow the on-screen prompts to download and install the latest payroll updates.

Preventive Measures to Avoid Error PS101

While the above steps will help you resolve error PS101, it’s always better to prevent issues from occurring in the first place. Consider implementing these preventive measures to minimize the chances of encountering error PS101:

  1. Regularly update QuickBooks to the latest version to ensure compatibility and access to the latest features and bug fixes.
  2. Double-check your computer’s date and time settings periodically to ensure they are accurate.
  3. Configure your firewall and antivirus settings to allow QuickBooks to access the internet without restrictions.
  4. Perform routine maintenance on your QuickBooks files to prevent corruption and damage.

By following these preventive measures, you can significantly reduce the likelihood of encountering error PS101 and other common QuickBooks issues.


QuickBooks error PS101 can be a frustrating obstacle when managing your payroll, but with the right approach, it can be easily resolved. By updating QuickBooks, verifying date and time settings, configuring firewall and antivirus settings, repairing damaged files, and downloading payroll updates, you can overcome this error and get back to efficiently managing your payroll.

Remember, prevention is key. By implementing the preventive measures discussed above, you can minimize the chances of encountering error PS101 and other QuickBooks issues in the future. QuickBooks is a powerful tool that can greatly streamline your financial management processes, and by following these tips, you can ensure that it continues to work smoothly for your business.

Trust in the reliability and robustness of QuickBooks, and approach any challenges with confidence. With a proactive mindset and the right tools at your disposal, you can conquer any obstacle and keep your business running smoothly. Embrace the power of QuickBooks and watch your business thrive!

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